Swift Care provides scheduled non-emergency medical transportation across South Florida. Use these answers to understand the planning questions, then request a trip-specific quote when you know the passenger, route, timing and vehicle needs.
Request a private-pay rideNEMT is scheduled transportation for a passenger who needs a mobility-matched ride to a medical appointment, treatment, discharge destination or facility but does not need emergency response.
Read the NEMT basics guideNo. A wheelchair van is for a passenger who can remain seated and secured. Stretcher transportation is for a passenger who must travel lying flat or cannot safely use a seated vehicle.
Compare wheelchair and stretcher transportationA passenger may be able to remain in a wheelchair in a compatible accessible vehicle. The chair type, size, passenger position and securement plan must be confirmed before booking.
Read the wheelchair occupancy guideCurb-to-curb service starts and ends at an accessible pickup point. Door-to-door or door-through-door assistance may involve more building and handoff coordination, so define the exact assistance before booking.
Compare NEMT service levelsA caregiver may be able to ride along, but the provider needs to confirm vehicle space, mobility equipment, passenger count and the handoff plan before booking.
Plan a caregiver ride-alongAsk about vehicle fit, passenger assistance, the quote assumptions, waiting and cancellation policies, day-of communication, service area and what happens if the appointment changes.
Use the provider question checklistCompare route, vehicle, passenger assistance, pickup timing, waiting, extra stops, one-way or round-trip assumptions and cancellation terms—not only the advertised price.
Compare quotes step by stepBook as soon as the appointment, discharge or recurring schedule is known. Earlier planning gives the provider more time to confirm the vehicle, route, timing and facility handoff.
Plan booking timingA same-day or weekend request may be possible, but availability depends on vehicle, crew, route and timing. Submit complete passenger and trip details and ask the provider to confirm.
Plan same-day or weekend transportationA private-pay quote depends on route, vehicle type, passenger needs, timing, waiting, extra stops and whether the ride is one-way, round-trip or recurring. Request a trip-specific quote.
Read the private-pay cost guideStart with the parent's current mobility, transfer ability, pickup access, appointment schedule and caregiver handoff. Then choose a vehicle and provider that can explain the plan clearly.
Use the senior and caregiver checklistIt may be appropriate when the passenger is medically cleared for scheduled non-emergency transportation and the vehicle matches the passenger's post-procedure mobility and positioning needs.
Plan a post-surgery rideShare the expected ready time, hospital entrance, passenger mobility, destination access, caregiver contact and a plan for delays before the discharge day.
Plan hospital discharge transportationA scheduled provider may be able to coordinate the transfer when the passenger's mobility, vehicle type, timing and sending-and-receiving facility handoffs fit the service.
Plan a facility transferShare the complete weekly schedule, pickup and return destinations, passenger mobility before and after treatment, facility contact and the plan for late treatment.
Plan recurring dialysis ridesScheduled transportation may be possible when the facility rules, passenger mobility, caregiver plan and vehicle fit the trip. NEMT is transportation, not clinical or crisis care.
Browse appointment planning guidesNo. Insurance transportation can be useful when the benefit and assigned vehicle fit the passenger. Private pay may be a better fit when provider choice, timing, vehicle type or direct communication matters most.
Compare private pay and insuranceCall 911 for a medical emergency, a sudden serious change or a situation needing immediate help. NEMT is scheduled transportation and is not an emergency medical response service.
Read the ambulance vs. NEMT guideNo. Transportation benefits and ambulance services are different. Coverage and authorization rules vary, while an emergency should be handled through 911 or the patient's emergency instructions.
Understand the NEMT boundaryScheduled NEMT is not emergency response. For a medical emergency or sudden serious change, call 911 or follow the passenger's emergency instructions.
Official references: Medicare ambulance coverage · 911.gov
